Terms & Conditions

CoommunityApp Terms of Service

Effective from January 1, 2025

Overview

Coommunity develops technologies and services to help people connect, build communities and grow their personal and professional projects.

These Terms of Service govern access to and use of the CoommunityApp, including all services, features, applications, technologies and software made available by us.

By using the CoommunityApp, you are entering into a legal agreement with us. If you do not agree to these Terms, you must not use our Services.

These Terms constitute the entire agreement between you and Coommunity and supersede any previous versions.

How Coommunity works

Coommunity allows you to:

If you use the free version, you may see ads. Alternatively, you can subscribe to an ad-free version.

1. The services we provide

1.1 Personalisation and experience improvement

Your experience on Coommunity is unique. We use your interactions, content you view or share, and your preferences to:

1.2 Connections and recommendations

We help you find:

1.3 Content and discovery

We show organic content, sponsored content and commercial suggestions with the aim of facilitating discovery and supporting creators and businesses.

1.4 Expression and communication

You can express yourself and communicate through:

We also explore new technologies such as artificial intelligence and augmented reality to enrich the experience.

1.5 Safety and integrity

We work continuously to keep the platform safe — detecting abusive behaviour, removing illegal or harmful content and protecting users and systems.

1.6 Communicating with you

We may contact you to send important updates, account security alerts or to inform you of changes to the Terms.

1.7 Global infrastructure

Our services are supported by global infrastructure, which may involve data transfers between countries and international storage, always with appropriate safeguards in place.

2. How we fund our services

You can choose between two models:

Advertisers do not receive your personal data directly — they only have access to aggregated and anonymous data.

3. Your commitment to Coommunity

3.1 Who can use it

To use Coommunity, you must:

You may not use our services if:

3.2 Rules of use

It is not permitted to post or share:

In case of violation, we may:

3.3 Permissions you grant us

By using Coommunity, you retain all rights over the content you create, but grant us a licence to:

This licence is exclusively for the operation of the platform. You can delete your content or close your account at any time.

We may also use your name, profile photo and interactions in an advertising context, without direct compensation.

3.4 Intellectual property

All Coommunity content is protected by intellectual property rights. You may not copy, modify or commercially exploit any element of the platform without express authorisation.

4. Additional provisions

4.1 Updates to the Terms

We may update these Terms with a minimum of 30 days' prior notice. You always have the right to cease using the services if you do not agree with the changes.

4.2 Suspension or termination

We may suspend, deactivate or delete accounts in case of violation of the Terms or platform policies.

4.3 Liability

Coommunity is not liable for indirect losses or situations beyond our reasonable control.

4.4 Dispute resolution

Any disputes will be resolved in the user's country of residence as a consumer, or in accordance with applicable law.

4.5 General provisions

These include supplementary terms, severability of clauses, ownership rights and handling of user feedback.

5. Related policies and documents

For a better understanding of our services, please also consult:

Conclusion

Coommunity exists to create real connections in a safe, transparent and accessible digital environment. These Terms were designed to be:

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Artificial Intelligence Agents and Simulation as a Service

Coommunity offers community creators an optional AI Agents service. By activating this service, the creator declares to have fully read and accepted the conditions below.

Free Trial Period

New communities automatically receive a 7 (seven) day free trial with access to AI agents. At the end of this period, agents are automatically deactivated. To continue using the service, it is necessary to purchase an agent pack in the community settings.

The free trial period is granted once per community and is non-renewable. There is no automatic charge at the end of the trial.

Usage Limits

Agent usage is subject to a daily token (interaction) limit. Upon reaching the limit, agents are paused until the daily reset. Paid packages have higher limits defined at the time of purchase.

Enterprise Plans

For contracts above 1,000,000 (one million) agents, it is necessary to contact the Coommunity commercial team to negotiate customised conditions.

Applicable Law and Jurisdiction

These Terms of Use are governed by Portuguese law, in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and other applicable European regulations. For users located in Brazil, the provisions of the General Data Protection Law (LGPD — Law No. 13.709/2018) also apply.

For the resolution of disputes arising from these Terms, the courts of Lisbon, Portugal are exclusively competent, with express waiver of any other jurisdiction.

Data Protection Officer (DPO)

For matters related to personal data protection, the data subject may contact our Data Protection Officer at:

privacy@coommunity.com