General Policies of Use

• Establish clear guidelines on what is or is not permitted in the use of the platform.
• Guarantee freedom of expression with social, civil, and legal responsibility.
• Define the roles and limits between users, moderators, creators, and the platform.
• Base the principles of digital coexistence on the Portuguese Constitution, GDPR, and DSA.

• Applies to all users, moderators, guests, visitors, and entities that interact with the platform, directly or through integrations.
• Applies to all {logo} environments: public or private communities, messages, comments, profiles, posts, images, and documents.

• Freedom of expression with responsibility.
• Human dignity as a non-negotiable value.
• Transparency in moderation actions.
• Community participation in decisions and reports.
• Respect for the legislation of Portugal and the European Union.
• Non-discrimination and combating hate speech.

• Personal opinions, even if controversial, provided they are not offensive or illegal.
• Artistic, cultural, educational, or informative content.
• Political, social, and institutional criticism within legal limits.
• Humor, satire, and irony not directed at the degradation of vulnerable groups.

5.1. Illegal Content:

• Apology of crimes (terrorism, pedophilia, trafficking, etc.).
• Disclosure of intimate images without consent (revenge porn).
• Violation of copyrights or intellectual property.
• Incitement to self-harm or suicide.

5.2. Dangerous Content:

• Disinformation that puts lives at risk (e.g., public health, catastrophes).
• Call for lynching, persecution, or violence.

5.3. Unethical or Abusive Content:

• Sexual or moral harassment.
• Systematic bullying.
• Hate speech based on race, color, sexual orientation, nationality, religion, disability, or health status.

• Communication must prioritize civility and good faith.
• The use of intentionally degrading, humiliating, or provocative language is not permitted.
• The use of emojis, memes, and ironies must respect context and limits of common sense.

• Profiles must represent real people or authorized organizations.
• It is prohibited to create multiple accounts to deceive, manipulate, or simulate interactions.
• Impersonating third parties, including public figures, constitutes a serious violation.

• It is prohibited to disclose any personal data of third parties without consent.
• The publication of private documents, photos, videos, messages, or screenshots without authorization will not be tolerated.
• The platform adopts compliance measures with the GDPR and Law 58/2019.

• The use of scripts, robots, or automated tools to generate interactions is prohibited.
• The artificial creation of likes, followers, or engagement for commercial or misleading purposes is prohibited.
• Sending repetitive content, suspicious links, or out-of-context propaganda will be treated as spam.

• Must follow high standards of impartiality and transparency.
• Are obliged to respect these Policies and applicable laws.
• Abuses of power, unjustified censorship, or persecution may be reported to the platform.
• Creators may define their own rules provided they do not conflict with these guidelines.

• Any user may flag abusive or illegal content via the ⚠️ icon.
• Content with a high number of alerts may be analyzed by random community arbitrators, who act as independent, temporary, and rotating jurors.
• Arbitrators have deadlines, criteria, and impartiality required by designation.
• The system allows for rebuttal and defense by the post's author.

• Educational warning.
• Content removal.
• Suspension of functionalities.
• Restriction of visibility.
• Temporary or permanent suspension.
• IP, device, or recidivist account blocking.
• Communication of criminal conduct to competent authorities.

• All disciplinary measures will be notified with justification.
• The user will have a channel to appeal and request a new analysis.
• The review will be conducted by an instance different from the one that applied the sanction.
• Unjustified decisions may be reversed and content restored.

• The user may close their account at any time.
• Deletion may be automatic after 24 months of inactivity.
• Upon deleting the account, the user may request the total elimination of their data, as guaranteed by Art. 17 of the GDPR (right to erasure).

• This policy may be updated at any time to meet legal, technical, or social changes.
• Users will be informed with reasonable advance notice.
• Continued use of the platform after an update implies tacit acceptance.
• All previous versions will be archived for transparency purposes.

• These General Use Policies are governed by the laws of the Portuguese Republic and subsidiarily by European Union Law.
• In case of disputes, the competent jurisdiction will be the District of Leiria, save for exceptions provided by law.

• Formal requests, extrajudicial notifications, legal matters, or press inquiries should be directed to:
• 📩 no-reply@coommunity.com
• 📮 Headquarters: Leiria, Portugal
• 📄 NIF: 311792251